Privacy Policy

Hardwood Galleria Design Center (“Hardwood Galleria,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, hardwoodgalleria.com (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your personal information.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, schedule a consultation, inquire about our products or services, or otherwise communicate with us through our Website.

This information may include:

  • Your name
  • Email address
  • Telephone number
  • Services you are interested in
  • Information included in your message or inquiry
  • Project-related information that you voluntarily provide
  • Other information you choose to submit through our Website

Our Website currently provides forms through which visitors can submit their name, email address, phone number, service interests, and messages.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through standard website technologies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

We may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use our Website and to improve its performance and functionality.

3. How We Use Your Information

Hardwood Galleria may use information collected through the Website for legitimate business purposes, including:

  • Responding to inquiries
  • Providing requested information
  • Preparing estimates or quotes
  • Scheduling consultations
  • Communicating about products and services
  • Providing customer service
  • Improving our Website
  • Improving our products and services
  • Understanding Website usage and visitor behavior
  • Preventing fraud, abuse, or security problems
  • Complying with applicable laws and legal obligations

We do not use information submitted through our Website for purposes unrelated to the request unless permitted or required by applicable law.

4. How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business and provide services.

These third parties may include:

  • Website hosting providers
  • Website maintenance and technology providers
  • Email and communication service providers
  • Analytics providers
  • Marketing service providers
  • Customer relationship management providers
  • Professional advisors
  • Government authorities or law enforcement when legally required

We may also disclose information when necessary to protect our rights, property, safety, customers, visitors, or others, or to investigate suspected fraud or unlawful activity.

We do not sell your personal information for money.

5. Cookies and Analytics

Our Website may use cookies and similar technologies to improve functionality and understand how visitors interact with our Website.

Cookies may help us understand which pages visitors view, how visitors navigate the Website, and how we can improve the user experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

6. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, social media platforms, maps, or other online resources.

Hardwood Galleria is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Visitors should avoid submitting sensitive information through Website forms unless specifically requested and necessary.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

9. Your California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Depending on whether the applicable law covers our business and your particular circumstances, these rights may include the right to:

  • Know what categories of personal information we collect
  • Request information about how personal information is collected and used
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable
  • Limit certain uses of sensitive personal information, where applicable
  • Receive equal service and pricing when exercising applicable privacy rights

California’s Attorney General identifies these consumer rights and recommends that covered businesses explain how consumers can exercise them in their privacy policies.

10. How to Submit a Privacy Request

To submit a privacy-related request, please contact us using the information below.

Hardwood Galleria Design Center
11240 Talbert Ave
Fountain Valley, CA 92708

Phone: (714) 556-5555

When submitting a privacy request, we may need to verify your identity before providing information or completing certain requests. This is intended to protect your personal information and prevent unauthorized requests.

California law may permit businesses to request information reasonably necessary to verify a consumer’s identity before responding to certain privacy requests.

11. Children’s Privacy

Our Website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our Website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage visitors to periodically review this page for the most current information about our privacy practices.

California guidance recommends that privacy policies be kept current and updated as appropriate.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we collect, please contact us:

Hardwood Galleria Design Center
11240 Talbert Ave
Fountain Valley, CA 92708

Phone: (714) 556-5555